How many times have you met an important customer, colleague or contact where you ask for their name and as soon as the hand shake breaks their name hits the...

From social networking to social graces, the name Emily Post has been the definitive source on etiquette for generations of Americans. That tradition continues with the 18th edition of Etiquette,...

Speaking Secrets of the Masters is the perfect, comprehensive resource for anyone who faces the responsibility of presenting information, thoughts, ideas, concepts to an audience. Whether you are addressing a...