Shipping & Returns
If you received incorrect merchandise such as items that do not match with your order you are entitled to a refund or exchange for the correct merchandise.
If you received damaged product you are entitled to an exchange for that same product to replace your damaged merchandise.
- Returns and exchanges must include a copy of your invoice or store receipt. If you have misplaced these, please contact us prior to shipping your return/exchange.
- If there is a discrepancy with your order or you received it in a damaged condition, it must be reported to gin tools within 5 business days of receipt to be eligible for recourse.
- Please allow up to 30 days to process a refund or exchange
Apparel/Clothing Items: These items may be returned within 30 days of purchase. Items must be returned in undamaged, resalable, "like new" condition in order to be eligible for a refund. A 10% restocking charge will apply.
If you are not completely satisfied, you may return your ReboundAIR™ within the first thirty (30) days less original shipping costs. All returns will be charged a 15% restocking fee as we will not be able to sell the return as new. These will be checked and sold as "refurbished". There are no returns after thirty (30) days. Customer is responsible for return shipping costs.
Magnetico Sleep Pads:
- You must correctly follow the use, care and positioning instructions included.
- You must use the pad for a minimum of five (5) months. Guarantee is valid for six (6) months only. The minimum five month requirement must be fulfilled.
- Return authorization must be obtained before the six months is completed.
- A return authorization number and shipping instructions must be obtained before shipping the Sleep Pad.
- Please include a letter outlining the reasons for returning the Sleep Pad.
- Return authorization number is valid for thirty-days. Sleep Pad must be shipped within this time frame.
- You are responsible for all return shipping costs. The GIN Store will not accept COD shipments.
- Keep original shipping carton and protective plastic bag until after the six-month period to accommodate the return of the Sleep Pad if required. The GIN Store is unable to provide replacement shipping material.
- Please allow 4-6 weeks to process and credit refunds. A 10% restocking charge will apply on all returned items. Shipping is not refunded.
- Refunds will not be made without PRIOR authorization
Water Filtration Items:
These items may be returned within 30 days of purchase less original shipping costs. Items must be returned in undamaged, unopened, and unused condition in order to be eligible for a refund. A 10% restocking charge will apply. Customer is responsible for return shipping costs.
Art: The items in this section are created on an on-demand basis. Therefore, these items are not eligible for a refund. However, should you receive a defective item the GIN Store may accept a return and issue a refund under the conditions as indicated below under "Defective Items Process" section.
Home: These items may be returned within 30 days of purchase less original shipping costs. Items must be returned in undamaged, unopened, and unused condition in order to be eligible for a refund. A 10% restocking charge will apply. Customer is responsible for return shipping costs.
Office: These items may be returned within 30 days of purchase less original shipping costs. Items must be returned in undamaged, unopened, and unused condition in order to be eligible for a refund. A 10% restocking charge will apply. Customer is responsible for return shipping costs.
Other: These items may be returned within 30 days of purchase less original shipping costs. Items must be returned in undamaged, unopened, and unused condition in order to be eligible for a refund. A 10% restocking charge will apply. Customer is responsible for return shipping costs.
Watches: The items in this section are created on an on-demand basis. Therefore, these items are not eligible for a refund. However, should you receive a defective item the GIN Store may accept a return and issue a refund under the conditions as indicated below under "Defective Items Process" section.
All other "Non-Legacy" Jewelry: We offer customers a no questions asked return policy on Non-Legacy Jewelry. Merchandise may be returned for a full refund or exchange within 30 days of receipt (less shipping and handling charges). Jewelry cannot be mailed back using a regular envelope due to problems with postal handling. Jewelry must be returned in the original envelope or other padded mailer. Should you receive a defective Jewelry item The GIN Store may accept a return and issue a refund under the conditions as indicated below under "Defective Items Process" section.
Other Substantive Terms:
Please note: To ensure the safety and integrity of our products, The GIN Store does not accept returns of Dietary Supplements, Homeopathic products, or anything else intended for human or animal consumption. All sales of products in these categories are final.
Returns and exchanges must include a copy of your invoice or store receipt. If you have misplaced these, please contact us prior to shipping your return/exchange.
- We cannot accept items damaged in shipping for a refund, therefore shipping insurance is recommended and is the responsibility of the customer.
- Claims of missing products will be thoroughly investigated and rectified by The GIN Store. All corrective action necessary will be taken, up to and including a reshipment or a refund. However, in order to be eligible for a refund, you must notify the GIN Store of your missing products within thirty (30) days of receipt or expected receipt of your order.
- Point of Sale transactions at GIN events are non-refundable, including post-event delivery items processed via a point of sale terminal.
- Shipping charges are not refundable and return shipping charges are not reimbursable, except in cases where The GIN Store is at fault (ex. sending the wrong item or extra items).
- Please allow up to 30 days to process a refund or exchange.
Defective Items Process:
If there is a discrepancy with your order or you received it in a damaged condition, it must be reported to The GIN Store within 10 business days of receipt to be eligible for recourse. In the case of defective items the shipping cost back to The GIN Store is The GIN Store's responsibility. Please contact us within 10 business days of receipt of any defective items as The GIN Store will issue you a return label in order for you to return the merchandise to us. Please allow up to 15 business days for processing. Once we have processed/inspected the merchandise and deemed the returned items as defective then The GIN Store will either replace the items at The GIN Store's cost or issue the customer a full refund depending on the customers wishes.
The GIN Store operates under the following shipping policy:
- Please be advised that due to the business model of The GIN Store you may receive your order in multiple shipments should your order contain multiple items.
Multiple shipping methods are available via USPS and UPS and are listed for each product. The GIN Store, at its sole discretion, reserves the right to use an alternate shipment method of equal or greater level of service. In certain situations or promotions, The GIN Store may choose the most appropriate delivery method. Reasonable effort is made to inform customers of circumstances which require special shipping arrangements.
Items too big to ship to a P.O. box must be shipped to an alternate street address. UPS cannot deliver to a P.O. box address.
Though every effort is made to ensure products are in stock, shipping time frames for certain products may vary. Some products (including jewelry) are made or prepared on order, which will result in a longer shipping time frame. Reasonable effort is made to inform customers of possible product lead-times on product pages or by subsequent communications.
Certain high-value shipments may require signature on delivery at the discretion of The GIN Store.
If you believe your order has missed its expected delivery date, please check the tracking number indicated for your order. If delivery is indicated, please check with your neighbors, coworkers, family members, or others present at the location. If there is no tracking information, or you cannot locate the package and it is not being returned as undeliverable, please contact us at firstname.lastname@example.org. We advise that you send your order to a residential address to help ensure against misplacement or mishandling of your order by a third party. The GIN Store cannot entertain claims of lost packages that were sent to a non-residential address, which indicate delivery via the tracking number.
If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable. If your shipment is undeliverable due to incorrect address, restricted address, unsupported address (P.O. box indicated for UPS shipment or item too large for P.O. box, etc.), too many failed delivery attempts, or being refused by recipient, we will contact you for alternate shipping arrangements. Additional shipping incurred for these reasons is at the customer's expense.
Possession of the product transfers to the buyer once turned over to the courier.
The GIN Store reserves the right to have any product drop shipped from another vendor.
Note: Any refund or exchange must be preauthorized by GIN Store customer service. To request a preauthorization, contact GIN Store: email email@example.com.
Indochine Black Tektite Gem & Crystal for Your Personal Use is a Meteorite.
The Black Tektite Gem & Crystal can be worn in your pocket, held during meditation, or placed in a room. Tektite is one of my top stones to have and use, it is super powerful in strengthening your field and physical body. It is said to have been hit by a meteorite and has ET properties.
- Available in various shapes, it has a glass like material with a dull, crater finish
- Pieces vary slightly in size and shape on the average they are approximately 1.5 inches x 1 inch
- Tektite absorbs negative energy from people, EMF, and radiation while it powers up your field
- This is a MUST have Gem & Crystal...I always wear my Tektite!
- I will choose the perfect stone for you or you can also comment on your shape preference.
Joann is a level 7 Senior Officer and has been a member of GIN since 2009 She is an energy worker, Applied Kinesiologist, and Gemstone Energy Specialist, empowering others to reach their fullest potential in Mind, Body and Spirit.
Her passion is to create jewelry with PURPOSE for women and men to align their chakras, protect their personal energy, raise their vibration and help them manifest their desires.
Joann has been designing beautiful jewelry for over 20 years, reaching women and men in the US, Canada, Japan, Mexico and Europe.
Her passion for gemstones began as a young child when she found her first crystal while digging in an obscure area in her Chicago neighborhood. She was intrigued to find what she believed was a “diamond” and her fascination in stones began.
She loved spending endless hours with her Grandmother rummaging through her crystal jewelry that developed into a regular activity and ignited her passion of jewelry. Joann, an artist at heart, spend much of her childhood and adulthood drawing, painting, sewing and creating various arts, crafts and fashion.
During her successful career in corporate America, she signed up for her first Metal Smith course at Lill St Gallery to feed her craving for design. That course shifted everything in her life, for that course turned into 2 years of courses, saying farewell to a successful career in Corporate America and achieving her high school dream to be a fashion designer at Joann Lysiak Jewelry in 1996.
Her early collection consisted of sterling silver hand forged, cast and wire wrapped jewelry that she sold to galleries, high end clothing boutiques, Nordstrom and specialty stores. The collection evolved over time to her signature look of fine crafted, intricate, unique and timeless gemstone designs loved by her buyers and clients. Her collection was sold and featured in top stores/galleries/boutiques domestically and internationally, exclusive fashion catalogues, 4 nationally released movies, a TV show, several fashion magazines, local publications, trade magazines, cable TV, fashion websites and interviews with the Chicago Tribune and the Reader.
“I felt so blessed to have done the artistic work I LOVED, worked with the best clients and have had the personal successes in the jewelry business for 13 years.”
After 13 years in business, she felt it was time for a career change to pursue her passion in natural health to help others in their wellness and in 2009 Joann Lysiak Jewelry was closed. She continued to create jewelry for one store, however, over the past nine years her focus was on her new career where she became a certified Nutritionist, Applied Kinesiologist, Master B.E.S.T. Practitioner, QRA Practitioner, Energy Worker and Life Transformation Coach where she empowers her clients in Mind, Body and Spirit.
As a surprise to her in 2018, she was intuitively guided back to jewelry to create a combination of energetically powerful and beautiful designs for clients to harness the energetic properties of gemstones for their personal benefits.
“I worked with the energy properties of gemstones years ago through my intuition, now I am using all my energy knowledge with my intuition to create jewelry with PURPOSE for women and men to align their chakras, protect their personal energy, raise their vibration and help them manifest their desires.”
“I’m so excited to design once again, personally work with clients to create jewelry specific to their needs, energy test to uncover what stone is best for them, coach clients to manifest their desires and teach them how to harness and use the energy properties in jewelry, in stones for their personal use and in stones for their living space. I’m back designing jewelry, better than ever!”
In her free time, you’ll find Joann traveling the globe, exploring nature, gardening, biking, playing with her furry kiddo Corie, taking personal development courses and working up a sweat mambo and salsa dancing.
What energy properties do the different stones have?
Amethyst – A powerful protection stone with a high spiritual vibration. Enhances meditation, consciousness and spiritual insights. It opens intuition, creativity and psychic gifts.
Apatite – Stimulates creativity and the intellect. It clears confusion and accesses information.
Black Onyx – A protection stone that supports difficult circumstances, mental or physical stress. It centers energy and aligns it with your Higher Power. Aids in past life work. Wear in left pocket or hold in left hand.
Black Tourmaline – Protects against negative energies from technologies as cell phones, wi-fi, cell towers, radiation; and negative energies from others as negative thoughts, ill wishes and psychic attacks.
Citrine – It is a powerful cleanser and regenerator. It is warming, energizing, uplifting as a ray of sunshine. Used to open and heal the Chakras. It transmutes, absorbs, dissipates and grounds negative energy.
Crystal/Quartz – It is the most powerful healing and energy amplifier on the planet. It absorbs, stores, releases and regulates energy and is perfect for unblocking it.
Hematite – A grounding stone that harmonizes, mind, body and spirit. It dissolves negativity and prevents negative energies from entering the aura; restoring peace and harmony to the body.
Herkimer Diamond – Stimulates conscious attunement to the highest spiritual level and potential
Kyanite – It is tranquilizing, a powerful transmitter and amplifier of high frequency energies, stimulating psychic abilities and the intuition. Connects to spirit guides.
Labradorite – It raises consciousness and connects with Universal energies, grounding spiritual energies into the body. It is mystical, protective and a bringer of light. Balances Chakras.
Moonstone – A stone of new beginnings is strongly connected to the moon and intuition. Enhances psychic abilities and develops clairvoyance. It is filled with receptive, passive, feminine energy and has a calming effect on emotions. Encourages lucid dreaming.
Pyrite – This powerful, grounding stone is used to attract wealth and abundance. Creates a shield to protect against all negative energies from environment and people.
Rose Quartz – It is the stone of unconditional love and peace. It is the most powerful gem for the heart and heart Chakra teaching the true essence of love. It opens, purifies and heals the heart.
Ruby – Ignites passion for life, improves motivation and setting of goals. It stimulates the heart chakra, balances the heart and shields against psychic attack & vampirism of heart energy.
Selenite – Opens the crown Chakra and accesses angelic consciousness and higher guidance.
Smoky Quartz – Grounds and anchors, helps with stress to relieve fear, lift depression and bring calmness to increase positive thoughts & solutions. Absorbs negativity, EMF and blocks geopathic stress.
Tektite – Hit by a meteorite, it’s said to enhance communication with other worlds. Aids spiritual growth through absorption & retention of higher knowledge. Strengthens your bio-magnetic field.
Disclaimer: While we work to ensure that product information is correct, on occasion manufacturers may alter their products descriptions and/or ingredient list. Actual product packaging and materials may contain more and/or different information than is shown on our website. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before consuming any product. Any health information provided in this product description is for informational purposes only. We do not provide medical advice, diagnosis, or treatment. This information is not meant to replace or substitute professional medical advice. No statements in this description were evaluated by the Food and Drug Administration. The product described herein is not intended to diagnose, treat, cure, or prevent any disease.
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