The Invisible String
Shipping & Returns
Order Processing Times: Shipping time frames for certain products may vary and are detailed below.
Print on Demand: Some products are created by “Print on Demand”. This means that once you place your order the products are then produced and shipped.
Currently, Print on Demand applies to products in the following categories:
Apparel: Order processing time: 5-7 business days
Jewelry: Order processing time: 14-21 days
GIN branded home products: Order processing time: 5-10 business days
Office and Stationary: Order processing time: 5-10 business days
Other General Orders: Most other orders placed on the GIN Store have an order processing time of 2-4 business days. Other factors may extend this timeframe like seasonal, weather, unforeseen challenges etc. We will make every reasonable attempt to contact you about any extended shipping timeframes with your order.
Please be advised that some products are fulfilled by multiple locations and venders. Therefore, you may receive your order in multiple shipments should your order contain multiple items.
Multiple shipping methods are available. The GIN Store, at its sole discretion, reserves the right to use an alternate shipment method of equal or greater level of service. Reasonable effort is made to inform customers of circumstances which require special shipping arrangements.
IMPORTANT DISCLAIMER for Orders shipping OUTSIDE of the Unites States of America: Duties and Taxes: Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer's responsibility as we are only charging the transportation fee for your order. Should an order be returned due to duties and taxes not being paid by the customer then shipping fees as well as restock fees will be deducted from any applicable order refund.
Affiliate Orders: In order to provide GIN members with expanded product options we have partnered with outside vendors as affiliates. Orders placed through an affiliate website are subject to that websites shipping and return policies. We encourage you to review any affiliate websites policies prior to purchasing.
Lost in Transit: If your order hasn’t arrived and your tracking information indicates the package was delivered then please contact us ASAP. In some cases the package is lost in transit by the shipment carrier. Sometimes, there are packages that turn up after being rerouted, are delayed due to weather, or are delivered to a neighbor’s house etc. If any of these situations occur we will work to remedy the lost shipment with you.
Shipment Destination: We encourage you send your order to a residential address to help ensure against misplacement or mishandling of your order by a third party. The GIN Store cannot entertain claims of lost packages that were sent to a non-residential address, which indicate delivery via the tracking number.
Undeliverable or Returned Packages: If your shipment is undeliverable due to incorrect address, restricted address, unsupported address (P.O. box indicated for UPS shipment or item too large for P.O. box, etc.), too many failed delivery attempts, or being refused by recipient, we will contact you for alternate shipping arrangements. Additional shipping incurred for these reasons is at the customer's expense. Should an order be returned due to duties and taxes not being paid by the customer then shipping fees as well as restock fees will be deducted from any applicable order refund.
Incorrect, Damaged, Lost, or Defective Items:
Incorrect Items: If you received incorrect merchandise such as items that do not match with your order you are entitled to a refund or exchange for the correct merchandise.
Damaged Items: If you received a damaged or defective product you are entitled to a refund or exchange for that same product to replace your damaged merchandise.
- If there is a discrepancy with your order or you received it in a damaged condition, it must be reported within 10 business days of receipt to be eligible for recourse.
Lost in transit: Orders that are lost in transit typically may be eligible for refund, but these orders are also subject to The GIN Store shipping policy.
Products created on-demand:
Many items on the GIN Store are created by “Print on Demand”. This means that once you place your order the products are then produced and shipped. These items are not eligible for refund except in the cases of an incorrect product, damaged product, lost in transit, or defective product.
Currently, this applies to products in the following categories:
- GIN branded home products
- Office and Stationery
- To ensure the safety and integrity of our products, The GIN Store does not accept returns of dietary Supplements, cleanses, homeopathic products, or anything else intended for human or animal consumption. All sales of products in these categories are final.
- Each bank and financial organization is different and depending on your back you may need to ] allow up to 10 business days for your refund to be processed.
Return Authorization: Any refund or exchange must be preauthorized by GIN Store customer service. To request a preauthorization, contact us at: firstname.lastname@example.org.
GIN Store Experience:
We want to do everything that we can to ensure that you are happy with your purchase so you can always Contact Us and we will work ensure that you “FEEL GOOD NOW” and receive the best possible care and shopping experience.
Last Modified 05/31/2022
Author: Karst, Patrice
Brand: Little, Brown Books for Young Readers
Format: Picture Book
Number Of Pages: 40
Release Date: 30-10-2018
model number: 28290532
Part Number: 28290532
Details: Product Description With over a million copies sold, this accessible, bestselling picture book phenomenon about the unbreakable connections between loved ones has healed a generation of readers--children and adults alike--and has been updated with new illustrations and an afterword from the author. Also available: Spanish edition (El hilo invisible) and a companion workbook (The Invisible String Workbook). Parents, educators, therapists, and social workers alike have declared The Invisible String the perfect tool for coping with all kinds of separation anxiety, loss, and grief. In this relatable and reassuring contemporary classic, a mother tells her two children that they're all connected by an invisible string. "That's impossible!" the children insist, but still they want to know more: "What kind of string?" The answer is the simple truth that binds us all: An Invisible String made of love. Even though you can't see it with your eyes, you can feel it deep in your heart, and know that you are always connected to the ones you love. Does everybody have an Invisible String? How far does it reach? Does it ever go away? This heartwarming picture book for all ages explores questions about the intangible yet unbreakable connections between us, and opens up deeper conversations about love. Recommended and adopted by parenting blogs, bereavement support groups, hospice centers, foster care and social service agencies, military library services, church groups, and educators, The Invisible String offers a very simple approach to overcoming loneliness, separation, or loss with an imaginative twist that children easily understand and embrace, and delivers a particularly compelling message in today's uncertain times. This special paperback edition includes vibrant new illustrations and an introduction from the author. "This book is a beautiful way to begin to try, as parents, to instill in children the impenetrable power of the heart, the energy of love, and the flow that can be felt from the grace in every moment." --Tony Robbins Review "If I could only have one book to use for counseling purposes, this would be it. This book is extremely versatile. It can be used for any type of separation, loss."― United Way (Life Lessons for Little Ones) "Delivers a particularly compelling message in today's uncertain times that though we may be separated from the ones we care for, love is the unending connection that binds us all."― The American Academy of Pediatrics "Children of all ages (and yes, adults too!) feel a great sense of peace and joy realizing that we are all connected to the ones we love through The Invisible String."― The National Association of School Psychologists "A wonderful storybook for children experiencing separation anxiety."― Today's Parent " The Invisible String is part of my social skills/feelings book purchases.... Beautiful. Delicate. Perfect for: dealing with loss, moving, friendship issues, family problems, nighttime fears.... Quite the special book."― The Styling Librarian "The message of The Invisible String resonates with children and adults alike.... The two ends of the treasured Invisible String are families and schools. This String, reinforced on each side, buoys students with love, guidance, direction. But when one end weakens, the entire String falters.... When we need support, reassurance, or simply a kindred spirit, just give the String a tug and someone will tug back. This is powerful, and will keep your child on track through...his or her education journey."― Carmen Fariña, Chancellor, NYC Department of Education "[Promotes] a vision of global unity and empathy...effective." ― Kirkus "Whether kids are having separation anxiety or dealing with divorce or even death, this sweet story is very reassuring." ― Motherly About the Author Patrice Karst is the bestselling author of The Invisible String, The Invisible Leash, The Invisible Web, You Are Never Alone: An Invisible St
Package Dimensions: 10.0 x 9.9 x 0.3 inches
Disclaimer: While we work to ensure that product information is correct, on occasion manufacturers may alter their products descriptions and/or ingredient list. Actual product packaging and materials may contain more and/or different information than is shown on our website. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before consuming any product. Any health information provided in this product description is for informational purposes only. We do not provide medical advice, diagnosis, or treatment. This information is not meant to replace or substitute professional medical advice. No statements in this description were evaluated by the Food and Drug Administration. The product described herein is not intended to diagnose, treat, cure, or prevent any disease.
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