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Leave Your Funk At The Door

Regular price €18,95 EUR
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A Bain & Co. survey found that 80% of companies claim they deliver exceptional customer service while only 8% of their customers claim they receive it.

There is a huge disconnect between perception and reality.

Why you should read this book:

-Learn why Customer Service is NOT about the customer.
-Become more effective when interacting with difficult people.
-Explore how to become a better mother, father, son, daughter, friend and co-worker.
-Increase positive communication skills at home and at work.
-Uncover the key to energizing customer loyalty.
-Understand how doing a great job will make all the difference to you and those around you.
-Unlock your talents to become a better leader.
-Recognize how important you are to the success of the company.
-Learn why delivering Exceptional Customer service will make you invaluable to your company.
-Discover How to Leave Your Funk At The Door.

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